Reverse Download an Exam

February 24, 2016 Josh Neidish

If the Exam Taker forgot their computer and needs an additional download for a lab or loaner machine, keep in mind that they will still have access to the first download on their computer. ETs will need to perform a reverse download. This will remove the exam from their computer and automatically increase their downloads by 1 allowing them to download it to another device (if the download window is still open).

Reverse Download - Windows

  1. Open Softest. From the home screen, press Control + F3. (Note depending on your keyboard configuration, you may also need to press the Fn key.)
  2. Select file to remove and then click ok.
  3. Click Yes to remove the exam file.
  4.  A pop up window will appear that the exam file was removed successfully.  
  5. Click Ok.

Reverse Download - Mac

  1. Open Softest. From the home screen, press Command + F3 (Note depending on your keyboard configuration, you may also need to press the Fn key.)
  2. Select file to remove. 
  3. Click on the clear downloaded exam button.
  4. The remove exam message will appear when the exam file was removed successfully.
  5. Click Done.

Reverse Download - iPad

  1. Open Softest-M App and locate the exam you wish to remove in the Step 2: Take an Exam section.
  2. Slide the exam name to the left.
  3. Select the Delete button that appears next to the exam name. 
  4. After selecting the Delete button your exam should be removed from the Take Your Exam section.
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