Disabling the Touch Bar on a MacBook Pro
Preventing Blocked Emails
Instructions on how to prevent ExamSoft portal e-mails from being blocked.
Clear an Answer File Upload
If you need to allow students to upload another answer file, follow these instructions to remove their first upload from the portal.
Creating New Users
Create new faculty and staff accounts.
Support Resources - Contact Us!
From Administrative and Exam Manager support to Exam Taker support, contact our team by utilizing these Support Resources!
User Rights Breakdown
Not sure what exactly each permission allows a user to do? Check out this quick breakdown of the permission options and what they represent. User Rights*
In the Global Settings section, a User has the ability to view institution-specific information as well as view and edit various administrative settings in various administrative settings.
Frequently Asked Questions(FAQs) on the Administrative Areas of the Portal
Import Exam Taker and Course Data
Want to import your Exam Taker and Course data into ExamSoft quickly. Use this guide to learn how.
Deleting an Answer File
Remove a student's answer file from the portal
Setting User Preferences
Save time by setting default options for your questions and assessments with User Preferences.
SofTest Lab Guidelines
This guide addresses issues and concerns when using SofTest within a Lab environment.
SofTest Basic Lab Setup
A walk through of setting up SofTest for a lab environment that does not utilize Lab Management software.
Preferences and Settings Getting ExamSoft Set Up for You and Your Institutions
This webinar will review the preferences and settings within your portal to customize it for you and your institution.
Setting Up User Permissions
This webinar will review the user permissions available when creating and editing users.
Categorize your assessments as quizzes, finals, and Take-Home Assessments
Proctoring an Assessment
This webinar will review best practices for Proctoring a SofTest Assessment, including tracking Student Uploads and basic troubleshooting of the software.
Create, Edit, Search, and Remove your Courses
Character Count, Snapshots, and Logs in PrintX - 1.0
This guide will review specific Exam Review tools within PrintX 1.0. These tools will give Exam Managers a bigger picture of what occurred during an Exam.
Downloading and Installing PrintX 1.0