Frequently Asked Questions - New Portal Beta

April 25, 2017 Aubri Bleacher

Who can use my new portal beta?

As the administrator for your institution, you can create student and faculty accounts for whomever at your institution you would like to involve in the beta testing.

My content is already in my beta portal. Will changing that content affect my existing portal?

No. Anything you do in your new portal during the beta period will solely affect the content within your new portal. When you actually make the switch permanently, we will move all your data from the existing portal to the new portal again so that you have all the most up-to-date details from your exams. Anything done in beta will remain in a beta area of the your new portal for your reference.

How can I share my feedback?

Surveys will be shared each Friday with the key beta participant, and these surveys will be reviewed by our product team. Additionally, you can email any feedback you have to support@examsoft.com.

What if I encounter a bug while testing?

Feel free to call our support team or send them an email (support@examsoft.com) in order to report a bug! As this is still in beta, we are continually working on identifying and fixing any issues.

Can I use Examplify with New Portal?

At this time, you can use Examplify to take exams created on the new portal. The next release of Examplify for iPad will include New Portal Eexam compatibility. 

When I attempt to register Examplify, I see two of my school listed in the institution field. Which one should I pick?

Students using Examplify will see two instances of the institution listed when registering. This is because it sees your existing portal and your new beta portal as separate institutions. To take an exam that was created on new portal, you should select the institution that says BETA at the end. For taking exams on your existing portal, find the institution that says (US)  at the end of the institution ID. Note this will only occur during registration on Examplify. 

Are any features not currently available in New Portal?

At this point in the beta, New Portal does have limited functionality. Rubrics, advanced reporting, student importing, and integrations are not currently available, however, we will be continually working to add new features throughout the beta period.

Note, this project is under constant development and is subject to change at any time. Please check back often as any changes made to the system will be reflected on these documents.

 

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