Sample Email Templates - New Portal Beta

August 10, 2017 Rex McWilliams

Here are some sample templates you can copy and paste within the portal to share important information with students.

Welcome Email

Subject: Welcome to the (Institution / Department Name)

Thank you for registering for the (Institution / Department Name)

Step 1: Download Examplify
If you don't already have Examplify on your device, please use the below credentials to download Examplify in order to take your exams: 

1. Go to https://ui.examsoft.com 
2. Log in using your Email and Password. 
3. Click 'Download Examplify'. For more information, please visit the Examplify for Windows and Mac knowledge-base at: http://university.examsoft.com/h/c/253522-examplify
For more information regarding Examplify for iPad, please refer to that knowledge-base at: http://university.examsoft.com/h/c/360699-examplify-for-ipad

Step 2: Download & Take Your Exams
You will be notified via email when you have exams available for download. Please refer to your Professor or Proctor's specific instructions for download and upload windows.

If you have any questions, please visit support.examsoft.com, or call our ExamSoft Support at: 866-429-8889

Warm regards, 
The ExamSoft Support Team

 

Installation & Registration Instructions

Subject: Installation & Registration Instructions

Welcome to ExamSoft! We have a few simple steps to install and register, so you can be prepared to take your upcoming exams: 

1. Go to https://ui.examsoft.io 
2. Log in using your credentials. 
3. Download Examplify, and complete the installation process. Launch the program and register using your Institution ID, User ID and Password. iPad users must download the iOS version from the Apple App Store in their iPads.

TECHNICAL SUPPORT 
For additional information about registering and using ExamSoft, please visit support.examsoft.com, or call us toll-free at 866-429-8889.

Warm regards, 
The ExamSoft Support Team

 

Urgent Assessment Notice

Subject: Urgent Assessment Notice

According to our records you downloaded '(name of exam)' but did not upload it. If you did not take this assessment, you are required to reverse download the exam immediately.

If you took the assessment '(name of exam)' you will need to upload your answer file. To upload, connect to the internet, open Examplify on your machine or iPad, and it should try to automatically upload the answer file. If the assessment does not automatically upload, we urge you to contact ExamSoft Support at: 866-429-8889.

Sincerely,
The ExamSoft Support Team

 

Download Reminder

Subject: Reminder to Download (name of exam)

There is at least one exam file available for download.  To download it now, do the following:
1) Launch Examplify from you machine or iPad.
2) Locate the exam file '(name of exam)', and click the 'Download Exam' button.

For additional help, please contact ExamSoft support at 866-429-8889.

Sincerely,
The ExamSoft Support Team

 

Upload Reminder

Subject: Upload reminder for '(name of exam)'

You have not yet uploaded your answer file for the '(name of exam)' exam. To do so, please connect to the Internet and launch Examplify on your machine or iPad. If you did not take this exam using ExamSoft, please disregard this email. If you took it but are having difficulty uploading your answer file, please contact ExamSoft Support at 866-429-8889.

Sincerely,
The ExamSoft Support Team

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